Synesso ES.1 review
By Kirill Gissa · Published · Specs checked Oct 15, 2026 · It ranks 2nd of 22 commercial espresso machines by our score, 9.25/10. A dual boiler at this price is unusual: 3 of the 22 commercial espresso machines have one. It uses a rotary pump; 5 of the 22 commercial espresso machines do. Synesso lists US service and a parts catalog for it.
A fixed spot with a water line: it plumbs in
You need a stated return policy before you buy
- Price
- $13,860
- Groups
- 1
- Power
- Not stated
- NSF/ANSI 4
- No record
- Warranty
- 1.08 years (limited)
- Returns
- Not stated
Specs and sources
Checked Oct 15, 2026 · source under each valueBrewing
Build, service and safety
Buying
Warranty, returns and shipping
ES.1 User Manual ch. 2 (p. 11): '13 Month Warranty' — 'Synesso and/or your distributor warrants to the original purchaser that Synesso espresso machines are free from defects in materials and workmanship under normal use and service ... for 13 months from the original date of shipment'; covers non-wearing parts; 'does not cover defects or damage resulting from accidents, misuse, abuse, shipping damage, neglect, unusual physical, electrical, or electromechanical stress, unauthorized customer modifications, or improper water filtration, or gross negligence'; 'Failure to adhere to the listed water quality standards will void the warranty' (p. 10); annual PM by qualified Synesso technician recommended. Conflict: https://synesso.com/resources/ says all Synesso machines carry a 'limited 2 year warranty'. https://synesso.com/wp-content/uploads/2025/01/es1_user_manual_April-2024-1.pdf.
Middleby shop: 'Middleby.com pricing includes product only', 'Delivery, liftgate, installation and equipment start-up are not included'; 'U.S. starting price only'.
Warranty: ES.1 User Manual ch. 2 (p. 11): '13 Month Warranty' — 'Synesso and/or your distributor warrants to the original purchaser that Synesso espresso machines are free from defects in materials and workmanship under normal use and service ... for 13 months from the original date of shipment'; covers non-wearing parts; 'does not cover defects or damage resulting from accidents, misuse, abuse, shipping damage, neglect, unusual physical, electrical, or electromechanical stress, unauthorized customer modifications, or improper water filtration, or gross negligence'; 'Failure to adhere to the listed water quality standards will void the warranty' (p. 10); annual PM by qualified Synesso technician recommended. Conflict: https://synesso.com/resources/ says all Synesso machines carry a 'limited 2 year warranty'. https://synesso.com/wp-content/uploads/2025/01/es1_user_manual_April-2024-1.pdf. Returns: not stated by the brand. Shipping: Middleby shop: 'Middleby.com pricing includes product only', 'Delivery, liftgate, installation and equipment start-up are not included'; 'U.S. starting price only'. Source: synesso.com, checked October 15, 2026.
Source: synesso.com, checked Oct 15, 2026.
Compared with similar commercial espresso machines
All 22 commercial espresso machines →| Model | Price | Boiler | Warm-up | Warranty | Score | Where to buy |
|---|---|---|---|---|---|---|
| Nuova Simonelli Appia Life | $10,400 | Heat exchanger | Not stated | 2 years (limited) | 9.25/10 | See specs → |
| Synesso ES.1THIS MODEL | $13,860 | Dual boiler | 30 min, brand figure | 1.08 years (limited) | 9.25/10 | |
| Nuova Simonelli Aurelia Wave | $14,700 | Heat exchanger | Not stated | 2 years (limited) | 9/10 | See specs → |
| La Marzocco Linea Classic S | Price not available | Dual boiler | 25 min, brand figure | 1 year | 9/10 | Check price → |
| La Marzocco Linea PB | Price not available | Dual boiler | Not stated | 1 year | 8.75/10 | Check price → |